Policies

General Payments + Expenses:

In order to begin projects, a full payment or deposit has to be made. No work will start if invoices aren’t paid.
Services $500 and under must be paid in full. No exceptions.
All balances must be paid upon final design approval, before final files are delivered, & website is transferred.
The client shall reimburse the designer, if they have any specific requests for additional stock photography, artwork, fonts and/or material needed for their project.
My Branding Strategist reserves the right to suspend work & with-hold delivering of any project documents until past due balances/late fees are paid.
Late fees will be issued if invoices aren’t paid upon the agreed deadline. Late fees are $20.

 

Payment Plans:

Payment plans are bi-weekly or weekly payments only. No exceptions.
Before commiting to a payment plan, please be sure that you will be able to make said payments on agreed dates. If you fail to make your payments without notice, it will either result in a late fee, or cancellation of project with NO REFUND.
If in the rare case you are no longer able to make your payments, your project will be placed on hold until a final agreement is made between the client and designer. No designs will be transferred until balances are paid.

 

Delayed Payment + Information:

If a client reserves a spot by paying a deposit for a design, & fails to communicate in a reasonable amount of days (7 business days), client’s project will be canceled & a fee is applied to restart the project (an additional deposit).
Client will not receive any refunds for delayed projects.
Once payment is made for Web design projects, please note content will need to be provided. Once content and deposit are received, this is the start date of your project.

 

Revisions & Alterations:

Client will be given 3 free revisions. If further revisions are requested, My Branding Strategist will bill the client at a flat rate of $15 per round. Additional revisions may result in a delayed completion date.

UP TO 40% OFF BRANDING PACKAGES FOR THE MONTH OF JANUARY ONLY!

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